Customer Management
Manage relationships, segments, and communication with your customers
Total Customers
60
13.2% from yesterdayNew This Month
53
100% from yesterdayRepeat Customers
8
14.3% from yesterdayAverage LTV
$20.96
14.9% from yesterdayCustomer Growth
+142
this month
Growth Rate:+23.8% ↗
Top Channel:QR Codes
Avg Return:4.2 days
Active Rate:89%
Top Customers
JM
Jessica Martinez
45 orders
$262.35
RK
Robert Kim
38 orders
$204.82
AF
Amanda Foster
32 orders
$165.76
SJ
Sarah Johnson
18 orders
$93.24
MK
Matthew King
1 orders
$84.42
Order Frequency
Daily (5-7x/week)
23(8.2%)
Weekly (1-4x/week)
156(55.7%)
Monthly (1-4x/month)
89(31.8%)
Occasional (<1x/month)
12(4.3%)
Loyalty Engagement
Manage623
Total Members
487
Active This Month
Points Redeemed2,347
Avg Points Balance156
Participation Rate78.2%
60 of 60 customers
Customer List60
JM
Jessica MartinezVIP
jessica.martinez@lawfirm.com
+1-555-8001
$518.87
89 orders
$5.83
avg order
1247
points
RK
Robert KimVIP
robert.kim@techstartup.io
+1-555-8002
$404.25
75 orders
$5.39
avg order
892
points
AF
Amanda FosterVIP
amanda.foster@consulting.com
+1-555-8003
$326.34
63 orders
$5.18
avg order
634
points
SJ
Sarah JohnsonREGULAR
sarah.johnson@gmail.com
+1-555-7001
$181.30
35 orders
$5.18
avg order
289
points
MC
Michael ChenREGULAR
m.chen@university.edu
+1-555-7002
$93.38
29 orders
$3.22
avg order
167
points
JM(O
Jordan M (Office Order)NEW
customer-ti_2@example.com
$84.42
1 orders
$84.42
avg order
0
points
ML
Marcus LopezREGULAR
marcus.lopez@finance.com
+1-555-5001
$48.30
15 orders
$3.22
avg order
78
points
JC
Jennifer ClarkLAPSED
jennifer.clark@oldcompany.com
+1-555-4001
$31.86
9 orders
$3.54
avg order
12
points
JM
Jordan MillsNEW
jordan.mills@newjob.com
+1-555-6001
$25.90
5 orders
$5.18
avg order
23
points
TP
Taylor PNEW
customer-ti_1@example.com
$20.76
1 orders
$20.76
avg order
0
points
Showing 1 to 10 of 60 customers
...