Customer Feedback
Monitor customer reviews, ratings, and satisfaction metrics
Average Rating
3.5
Positive Reviews
2
Needs Response
2
Response Rate
85%
Sarah Chen
1/15/2024
Amazing coffee and excellent service! The barista remembered my usual order. Will definitely be back!
Order Items:Oat Milk LatteBlueberry Muffin
Response from Manager1/15/2024
Thank you so much for the kind words, Sarah! We're thrilled you enjoyed your experience.
Marcus Johnson
1/15/2024
Coffee was cold when I received it and the wait time was too long. Expected better quality.
Order Items:AmericanoCroissant
Emma Davis
1/14/2024
Great atmosphere and good coffee. The new seasonal drink is delicious! Only wish there were more seating options.
Order Items:Pumpkin Spice Latte
Response from Owner1/14/2024
Thanks for the feedback, Emma! We're working on expanding our seating area.
David Wilson
1/14/2024
Decent coffee but prices seem a bit high compared to other places. Service was friendly though.
Order Items:CappuccinoChocolate Chip Cookie