Support Center
Get help and manage your support requests
Open Tickets
2
33% vs last weekAvg Response Time
4.2 hrs
15% vs last monthHelp Articles Viewed
127
23% this monthSupport Satisfaction
4.8/5
4% rating increaseSupport System Status
All systems operational
Online
Support Hours: 9AM - 6PM PST
Help Categories
Getting Started
Setup guides and basic tutorials
12 articles
Order Management
Processing orders and queue management
8 articles
Menu Setup
Adding items and managing your menu
15 articles
Payment & Billing
Payment processing and billing questions
6 articles
Account & Security
Account settings and security features
9 articles
Integrations
Third-party apps and API documentation
4 articles
Need More Help?
Your Tickets
T-2024-001
high
Unable to process payment for large orders
open
Payment2 hours ago
T-2024-002
medium
Menu item photos not uploading correctly
in progress
Menu Setup1 day ago
T-2024-003
low
How to setup automated order notifications?
resolved
Getting Started3 days ago
Contact Support
Live Chat
Available 9AM - 6PM PST
Email Support
support@cafecue.com